Responsible Gaming
Table of Contents

Responsible Gaming is for adults only: real-money gaming can cause financial and emotional harm. It should never be used by a minor or treated as a way to solve money problems.
Responsible Gaming Limits Before Playing
- Choose a fixed entertainment budget that you can afford to lose.
- Set a time limit before the first game.
- Do not use rent, food, education or emergency money.
- Never borrow money to recover a loss.
- Do not increase bets because an earlier round lost.
Warning Signs
Take the situation seriously if gaming is causing secrecy, debt, missed work, arguments, sleep problems, repeated attempts to win back losses or difficulty stopping. A promotion or temporary win does not remove these warning signs.
Steps to Regain Control
- Stop deposits and log out of the gaming account.
- Use any available account limit, timeout or self-exclusion tools.
- Remove saved payment methods where appropriate.
- Tell a trusted family member or friend what is happening.
- Speak with a qualified local mental-health or financial professional if harm continues.
For Parents and Families
Keep payment accounts and verification codes away from minors. Use device controls where available, talk openly about gaming risk and review unexplained wallet transactions. Do not share an adult gaming account with another person.
Make a Responsible Gaming Plan
A Responsible Gaming plan should be decided before opening a game. Choose a weekly entertainment amount, divide it into smaller sessions and stop when that amount is used. Do not increase the limit after a loss or because a promotion is about to expire. A bonus is never a reason to spend money that was reserved for food, rent, bills, education or emergencies.
- Use only money that remains after essential costs and savings.
- Set an alarm for the end of each session.
- Avoid gaming when angry, tired, stressed or under the influence.
- Do not open several accounts to bypass a limit.
- Keep a written record of deposits, withdrawals and losses.
- Take regular days away from all real-money games.
Understand Chasing Losses
Chasing happens when a person spends more in an attempt to recover an earlier loss. Each new round remains uncertain, so a previous result does not create a debt that the next game must repay. If the planned limit has been reached, the safest action is to stop, log out and return to normal activities rather than raising the bet.
Use Account Controls
Check the account area for deposit limits, time reminders, cooling-off tools or self-exclusion. The exact controls may change, so confirm them after opening the official service. If a control is unclear, ask the in-app support team how it works before adding more money. Our payment guide also explains how to keep transaction records and avoid duplicate requests.
When to Ask for Help
Ask for help if gaming is being hidden from family, causing debt, affecting sleep or work, creating arguments, or feeling impossible to stop. Speak with a trusted person and a qualified local health or financial professional. International organisations such as GamCare also publish practical information about gambling harm, although local services and emergency options should be used where appropriate.
Protect Children and Other Adults
Do not let a minor use an adult account, phone, wallet or identity details. Keep passwords and OTPs private, remove saved payment access from shared devices and enable device controls where available. If another adult is struggling, listen without judgement, encourage a break and help them reach professional support rather than lending money for another game.
Responsible Gaming and Y71 Information
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Responsible Gaming is not only a warning at the bottom of a page. It means setting real limits, noticing changes in behaviour and stopping early when gaming begins to affect money, relationships, work or health. If control is already difficult, do not wait for a larger loss before asking for help.
Responsible Gaming Questions
What is the first sign that I should stop?
Stop when you reach the planned time or spending limit. Also pause if gaming causes secrecy, stress, borrowing, missed responsibilities or repeated attempts to recover a loss. Responsible Gaming means acting before the harm becomes larger.
Can a bonus make gaming risk-free?
No. A bonus may include turnover, expiry and withdrawal restrictions, while game results remain uncertain. Responsible Gaming requires reading the terms, protecting essential money and declining an offer that encourages spending beyond the original limit.
Taking a Longer Break
If short limits repeatedly fail, consider a longer cooling-off period or self-exclusion through any tools available in the account. Remove saved payment access, mute promotional messages where possible and tell a trusted person about the decision. A break works better when the time is filled with normal routines, sleep, exercise and social activities.
Helping Someone Else
Speak calmly and focus on specific changes such as debt, secrecy or missed responsibilities. Do not lend money for another game or take control of the person’s account without permission. Encourage professional support and protect shared household funds where lawful and appropriate. In an immediate crisis, use local emergency or health services.
Review Your Progress
After a break, compare money, time, sleep and relationships with the period before it. If life feels more stable without gaming, that is important evidence. Returning is not required. Responsible Gaming includes choosing not to play when the risk is greater than the entertainment value.
A Simple Affordability Check
List essential costs, debt payments, savings and emergency needs before setting any entertainment amount. If money is already short, the affordable gaming limit is zero. Do not include expected winnings in the budget, because uncertain game results cannot be used to cover a guaranteed bill.
Review actual deposits and withdrawals rather than remembering only wins. A written record can reveal spending that short sessions hide. If the total is uncomfortable, stop payments, use available account controls and speak with someone trustworthy before deciding what to do next.